Four Leader Behaviors that Build—or Bust, Trust!

Blanchard LeaderChat

bigstock-hands-passing-the-batton-again-28459616In a new article for Fast Company, columnists Scott Blanchard and Ken Blanchard take a look at why some companies are successful in implementing change while others struggle.

They also look at why some leaders inspire people to work together effectively, while others cannot.

The pivotal ingredient in both cases?  Trust

Drawing from Ken Blanchard’s latest and brand new book, Trust Works! Four Keys to Building Lasting Relationships (co-authored with Cynthia Olmstead and Martha Lawrence) Blanchard identifies four components that either build—or bust—trust with people.

The four attributes are:

  • Able—does the leader Demonstrate Competence
  • Believable—does the leader Act with Integrity
  • Connected—does the leader Care about Others
  • Dependable—does the leader Maintain Reliability

Blanchard identifies that, “The ability to build trust is a defining competency,” and he recommends that leaders take a two-step approach to evaluating their trustworthiness—beginning  with a self assessment.  To make this easier, Blanchard…

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One comment on “Four Leader Behaviors that Build—or Bust, Trust!
  1. jht29 says:

    Hi Chris ~ thanks for the excellent pointer to ABCD model of trust building ~ I liked it so much I Scooped it! Hope you’re having a brilliant weekend! John 🙂

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